# EcomSquad Docs

> Connect support conversations and order data, then read them in OneInbox, an AI assistant, or your own application.

Each link below is the page as Markdown. Cite the same URL without the `.md` suffix (the home page is `/`). All pages together are in https://docs.meetwillow.cx/llms-full.txt.

## Documentation
- Docs: Guides and concepts

  - **Get started**
  - [Introduction](https://docs.meetwillow.cx/index.md): Bring support conversations and order information together, then read them anywhere.
  - [Quickstart](https://docs.meetwillow.cx/quickstart.md): Read your first ticket and its messages over REST in a few minutes.

  - **Set up**
  - [Connect your sources](https://docs.meetwillow.cx/connect.md): Connect a Shopify store and a mailbox, and check that their data has arrived.
  - [API keys and access](https://docs.meetwillow.cx/api-keys.md): How sign-in, API keys, permissions and connection limits decide what can be read.
  - [Connect with MCP](https://docs.meetwillow.cx/mcp.md): Find a ticket and read its messages and orders from your assistant.

  - **Concepts**
  - [Tickets](https://docs.meetwillow.cx/tickets.md): What a ticket is, how its orders are linked and verified, and when to refresh it.
  - [Troubleshooting](https://docs.meetwillow.cx/troubleshooting.md): Resolve sign-in, connection, permission, and missing-context problems.
- API Reference: REST endpoints generated from the OpenAPI document
  - [Overview](https://docs.meetwillow.cx/reference.md): Base URL, authentication, pagination, and errors for the Context API.

  - **Operations**
  - [Tickets](https://docs.meetwillow.cx/reference/tickets.md): Support tickets: a conversation with its customer and the orders linked to it.
  - [Orders and customers](https://docs.meetwillow.cx/reference/orders-and-customers.md): Stored orders by name or id, and what is stored for one email address.
  - [Needs reply feed](https://docs.meetwillow.cx/reference/needs-reply-feed.md): Which conversations entered, returned to, or were revised in Needs reply.
  - [Mailbox Refresh](https://docs.meetwillow.cx/reference/mailbox-refresh.md): Ask for a mail check of your mailboxes now, and follow it until it ends.